Truehold is a legitimate home sale-leaseback company that offers homeowners a way to access their equity without having to move out. You sell your home directly to Truehold and then rent it back as a tenant. Unlike traditional home sales, Truehold provides a direct cash offer with a flexible leaseback option.
Satisfied customers appreciated how easy and fast the process is, as well as the convenience of staying in their homes. However, others report low purchase offers, steep rent increases, or deals that fell through unexpectedly. There’s also no buy-back option, meaning you’ll lose out on future appreciation once your home is sold.
Truehold may be a solid option if you want to stay in your home but need cash fast or if you can’t keep up with essential home maintenance. Remember, there isn’t a buy-back option, and you'll lose out on future home value appreciation and equity if you choose a home sale-leaseback solution.
If you’re exploring ways to access your equity, it’s smart to compare multiple options first. Clever Real Estate connects you with top local agents who can help you explore alternatives—like downsizing, refinancing, or selling on the open market for a higher price. Compare options and get expert guidance for free, with no obligation.
🔎 Truehold at a glance
| Category | Details |
|---|---|
| Customer rating | ⭐ 4.0 / 5 (261 reviews) |
| Founded | 2021 |
| Headquarters | New York City, NY |
| Service area | 20+ cities across 13 states |
| Typical closing time | ~30 days |
| Lease terms | 6–24 months (flexible renewals) |
| Transaction fee | 5.5% + closing costs & taxes |
| Home value range | $150,000–$450,000 |
| Property type | Single-family homes only |
| Buy-back option | ❌ None |
Who Truehold works best for
Truehold can be a good option for homeowners who need quick cash but want to remain in their homes. With Truehold, you can typically close in 30 days or less and then rent your home as a tenant. Unlike a reverse mortgage or home equity loan, there's no loan to repay. You are selling your home outright to Truehold.
Some of the benefits of a home sale-leaseback with Truehold include:
- Access to cash fast
- No upfront costs until you close
- Avoid moving by renting your home
- Flexible lease lengths, including long-term leases
- Relief from homeownership expenses, including essential repairs and property taxes
But a home sale-leaseback company may not be the right choice for everyone. You may want to avoid Truehold if you:
- Want to maximize your home’s appreciation
- Would like the option to buy back your home in the future
- Live in a high-cost rental market where lease payments may be excessive
- Want to rent your home for less than six months before moving
Additionally, you’re only eligible for a Truehold home sale-leaseback if you:
- Live in an area where the company operates
- Own a single-family home valued between $150K-450K
Truehold reviews
| Source | Customer rating |
|---|---|
| Better Business Bureau | 2.89/5 (19 reviews) |
| 4.0/5 (237 reviews) | |
| Trustpilot | 2.5/5 (5 reviews) |
| Weighted average | 4.0/5 (261 reviews) |
Truehold reviews are mostly positive, with a weighted average rating of 4.0 out of 261 reviews (at the time of last article publication). In general, ratings are either very positive (5 stars) or very low (1 star), with only a few reviews falling in the middle. The company consistently replies to reviews on Google, which can give you a sense of how they respond to problems.
Satisfied customers reported having a smooth experience with good customer support, and they appreciated being able to stay in their homes as renters. Dissatisfied customers were frustrated with fees, low appraisals with high repair costs, contracts being withdrawn unexpectedly, and problems as a renter.
✅ "Smooth, easy process"
Many positive Truehold reviews highlighted the ease of selling with Truehold. They reported the whole process as straightforward, smooth, and fast.
Fairly straight forward process. Michelle my advisor was great!! You just can’t beat the speed of this process with a conventional sale. Plus we can move slowly instead of rushing.
✅ "Very helpful and professional"
Many satisfied customers appreciated the quality of the customer support team. These reviews stated that team members were knowledgeable, helpful, and responded quickly to questions.
We recently sold our home to Truehold and it was a seamless, clear process. From the first contact with Dre, it was a pressure-free experience and he explained it well as we went through the process. We really felt like he was on our side and working for us, which we really didn't expect. I always knew we could reach out to Dre and he would help with any issues we had. Thanks Dre and thanks Truehold. No more home ownership problems for us!
From the first call to Truehold, the experience was so amazing. We were able to ask so many questions, they answered each and everyone. Each team member that we dealt with from the start to finish was so amazing. Each member was very helpful and so professional.
✅ "Made it possible to remain in our home"
A few positive reviews highlighted the benefit of being able to avoid moving after selling their home. This seemed especially true for older individuals who didn’t want to keep up with home maintenance but wanted to continue living in their home, or for people who needed to sell but wanted extra time before moving.
For some homeowners, Truehold offered stability during life’s toughest moments:
Divorce is an awful Experience and I had expected to lose my home but Truhold made it possible for my children and I to remain in our home and that’s priceless. They’ve been great to work with and even today never hesitate to help whenever I may need it. I’d gladly do it all over again.
❌ "They'll lowball you"
Not all homeowners have had positive experiences with Truehold. Some reviewers say the company’s final offer was lower than expected after inspection:
Don’t bother accepting their “attractive” offer. After inspection, they’ll lowball you & give you the offer they “initially” intended to pay for your property. Our property was rehabbed completely, & they requested $15k back only because the furnace was a little over a decade old. Don’t sell to these wholesalers.
❌ "They're paying $50,000 less"
Some homeowners felt misled by Truehold’s offers and frustrated with last-minute changes during the sale process:
If you’re looking for a serious buyer, look elsewhere. Truehold offered more than they were willing to pay, then cut the price by $50k after inspection. The rent-back rate was sky-high, communication was slow, and closing delays caused major stress. I would’ve made more just selling through a realtor.
❌ "Constant junk mail"
Some reviewers were frustrated by Truehold’s marketing and business model:
Constant junk mail from a company that just wants to buy your house and rent it back to you. The fact that they were able to swindle people into paying more in rent for their house as opposed to simply paying the loan tells you two things. Businesses can be shady and people can be ignorant to what they are getting into.
Truehold pros and cons
Pros
- Fast access to home equity
- No need to move immediately
- Flexible lease length
- Truehold covers essential repairs
- Simple closing process with no public listing
Cons
- No future home value appreciation
- Higher rental costs in some markets
- Limited availability in certain locations
- 5.5% transaction fee
- No buy-back option
Truehold’s sale-leaseback model can be a lifeline for homeowners who need cash quickly but want to stay in their homes. The company handles repairs and closing logistics, making the process simpler and less stressful compared to listing on the open market.
However, the trade-offs are significant. You’ll lose out on future appreciation once you sell, and your rent could end up costing more than your previous mortgage payment. The 5.5% transaction fee also eats into your proceeds. For many sellers, a traditional sale may yield a better long-term value.
It’s worth exploring multiple options before committing. Clever Real Estate can connect you with top local agents who can help you compare your home’s true market value and explore ways to cash out without giving up ownership too soon.
Alternatives to Truehold
| Company | Listing fee | Avg. customer rating |
|---|---|---|
| Clever Offers | None | 5/5 (3,000+ reviews) |
| Truehold | 5.5% | 4.0/5 (225+ reviews) |
| Opendoor | 5% | 4.2/5 (4,000+ reviews) |
| UpEquity | $500 to start | 4.8/5 (175+ reviews) |
Clever Offers is a free, no-obligation, nationwide service that matches you with multiple vetted cash buyers. You’ll receive competing cash offers to help you sell fast while maximizing your home’s sale price. Compare cash offers from top buyers near you and see how much you could make — with no fees or obligations.
Opendoor is a nationwide iBuyer that offers a hassle-free and fast-selling solution. But it doesn’t offer leaseback options, and the fees can add up—5% listing fee, plus 1% for closing costs, plus estimated repair costs.
UpEquity is a digital mortgage provider that helps homeowners buy before they sell or make a cash offer. Program fees are low ($500 to start), but the company offers limited support compared to other buy-before-you-sell companies. It also doesn’t offer leaseback options.
How Truehold works
Step-by-step process
- Check eligibility: Provide Truehold with your basic home details through their website or by phone.
- Receive an offer: Get a no-obligation cash offer within 48 hours, stating the offer price and rental rate (if applicable).
- Sign a Purchase and Sale Agreement (PSA): Sign the PSA if you accept the initial offer and terms.
- Inspection & agreement: Home undergoes a third-party inspection before finalizing the sale. If the offer price is adjusted, you can walk away.
- Closing and leaseback begins: At the closing, you receive funds for the home sale and the lease agreement starts.
Financial considerations
Your initial home value is based on your neighborhood and information about your home. Your final offer may change based on the results of a third-party home inspection.
Your rent is based on local market rates, comparable rentals in your neighborhood, and market conditions. Therefore, your rent may be higher or lower than your current mortgage payments.
With Truehold, you’ll have no upfront costs. You'll pay a 5.5% transaction fee at closing. You will also have to pay closing costs. All costs are listed in the settlement statement.
Most lease terms are 12 to 24 months, but you have the option to move after 6 months. If you sign a rent renewal, your rent may increase depending on market conditions.
Truehold: The bottom line
Truehold offers a fast, hassle-free home sale process for sellers who need to sell but want to remain living in their homes. Truehold helps sellers avoid selling on the open market and provides flexible leaseback options.
However, there are trade-offs. You can’t buy back your home, and fees can add up, reducing your profits. Depending on your location, rental rates may be high and are likely to increase upon lease renewal.
If you need to sell fast but don’t need a leaseback option, you could compare Truehold’s offer to cash buyer companies, so you can maximize your profits.
Need to unlock your home equity quickly? Get matched with multiple cash buyers in your area, allowing you to compare offers and maximize the value of your home. Try Clever Offers today.
