Offerpad is a fast, technology-driven iBuyer that simplifies the home-selling process. As the nation’s second-largest iBuying company, Offerpad gives homeowners two ways to sell their homes:
- Option 1: Accept a cash offer and sell quickly with no repairs or showings
- Option 2: Sell on-market using an Offerpad agent with a backup cash offer
Sellers also receive more perks with Offerpad than other iBuying companies, like a flexible closing date, local move assistance, and a three-day grace period after closing to ensure your move goes smoothly.
While the perks and convenience are tempting, Offerpad’s 5% service fee for cash offers and 6% commission for on-market sales (plus 1% closing costs) may offset the benefit of a quick selling process.
Recent customer reviews also indicate a lack of satisfaction when working with the iBuyer.
If you want the best offer on your home and lower fees, you should weigh all your options. Some competitors may offer a better service — even if they don’t have as many perks.
🔎Offerpad summary
Overall Rating: 3.7/5 (1000+ reviews)
Pros
- Multiple selling options
- Flexible closing dates
- Free local moving
Cons
- Below market value offers
- High service fee
- Potentially inflated repair costs
Company Details:
- Trading Status: Publicly traded under the ticker symbol OPAD[1]
- Geographic Coverage: Nationwide
- Financial Viability: Gross profit was $918.8 million in 2024[2]
- Available Locations: In more than 1,700 cities across the United States[3]
Who Offerpad works best for
Offerpad’s ideal cash offer customers are homeowners who need a quick sale and want to avoid the hassle of:
- Fixing their homes before going to market
- Listing on the open market and facilitating showings
- The stressful negotiation and closing process
The company may also work well for sellers who know they can make more on the open market but who want the safety net of a cash offer if their home doesn’t sell quickly.
Offerpad also has strict purchase criteria for their homes. You may not fit the iBuyer’s home requirements if your home:
- Is outside of its service areas
- Is manufactured, prefabricated, or mobile
- Has significant foundational or structural issues
- Was built before 1950
- Sits on a lot larger than 2 acres
- Is valued higher than $1 million
- Does not have clear ownership
- Is not vacant by the closing date (within the three-day grace period)
If your home doesn’t meet these criteria — but you still want a quick selling process — you may want to look into another iBuyer or cash-for-homes competitor.
Clever Offers makes cash sales even easier by matching customers with the top cash buyers in their area. Customers also match with a local realtor to compare how their home will sell on the open market vs. a cash sale. Fill out the online form today to get started!
Offerpad reviews
| Source | Customer rating |
|---|---|
| Better Business Bureau | 4.1/5 (225+ reviews) |
| 4.4/5 (500+ reviews) | |
| Trustpilot | 2.2/5 (175+ reviews) |
| Overall rating (weighted average) | 3.7/5 (1,000+ reviews) |
While Offerpad is a well-established iBuyer and had an excellent reputation in the past, more recent online reviews could indicate a decline in customer service. Offerpad has an overall rating of 3.7/5 from more than 1,000 reviews across three online platforms.
Customers who have had good experiences praise Offerpad for its smooth and efficient process, while less-than-pleased reviewers ding the iBuyer for its lack of responsiveness and lower-than-market-value offers.
“So easy to work with”
Happy customers compliment Offerpad on how easy it is to sell with the iBuyer. From realtor support to closing speed, Offerpad provides excellent service.
Here’s how Valerie H. felt about working with Offerpad to sell her Florida home:
Offerpad was so easy to work with when we decided to sell our home. The whole team was organized and professional. ***** ***** is a realtor who really has your best interests at heart! She's the best!
“Great follow-up”
Some reviewers praise Offerpad for team member communication, saying that the company does a great job at keeping up with its customers.
This was Natalie R.’s experience working with the nationwide iBuyer:
Easy to work with. Communicated on each step with great follow-up. Everyone was wonderful to work with.
“Offer 85k below market”
Recent customers feel Offerpad could make better cash offers. Multiple reviewers comment on lowball offers that are well below fair market value.
Marcus M. had this to say about the offer quality from Offerpad:
They made an offer 85k less than market 30+ percent less than value for my neighborhood. After doing everything scheduling the inspection, [and] listening to their sales pitch to get a horrific lowball. On an updated near perfect home. Don’t waste your time. Their market is people about to hit foreclose and desperate…
“Offerpad should disclose offers without delay”
Some reviewers experienced poor reliability when receiving an offer from the iBuyer. From missed appointments to unanswered phone calls, Offerpad could be more effective at staying in contact with prospects.
This was what Peter S. had to say about offer delays:
Offerpad should disclose offers without delay. I got voicemails, emails with an offer is ready. However, when logging in it was still pending. They never responded to my emails or answered the phone. After receiving the offer it was $100K plus below fair market value. And repairs would likely follow. Save your time…
“Cancelled with no explanation”
After going through the inspection and offer process with the iBuyer, some customers stated that Offerpad backed out of the deal without notice.
Here’s what Ma W. experienced when working with the iBuyer:
I had [a] contract to sell my home to Offerpad. Got as far as [the] inspection completed, then 2 days later, Offerpad canceled with no explanation on the addendum to the contract they sent via email canceling. I called and was told the document was sent prematurely, as I was supposed to get a phone call first...
Offerpad pros and cons
Pros
- Quick closing window
- 3-day grace period on closing
- Option to list on-market
Cons
- Below market offers
- Hefty repair deductions
- Communication issues
Low-commission alternatives to Offerpad
| Company | Time to Close | Offer Quality | Avg. customer rating |
|---|---|---|---|
| Clever Offers | Varies | Above average | 5.0/5 (3,600+) |
| Offerpad | 8-90 days | Average | 3.7/5 (1,000+) |
| Opendoor | 8-90 days | Average | 4.0.5/5 (2,700+) |
| HomeLight | 10-30 days | Average | 4.4/5 (1,200+) |
| HomeVestors | 21 days | Average | 4.6/5 (2,300+) |
Offerpad’s selling perks and the option to sell on the open market with a safety net may work for some sellers. However, some competitors may have better offers — or provide better service for less — than the iBuyer.
Another iBuyer to consider instead of Offerpad is Opendoor. While Opendoor’s services have similar service fees, the company has better customer reviews and is known for competitive cash offers.
If you want a quick cash offer AND to spend less on fees, try Clever Offers.
Clever Offers matches you with your area's top real estate investors (and national iBuyers) to help you compare offers and make the best decision possible. Getting started is as simple as taking a quick quiz.
For those who are thinking about taking their home to the open market, Clever Real Estate is another excellent choice. Clever matches you with top agents from respected brokerages like ReMax and Century 21 at a low 1.5% interest rate.
Offerpad: How it works
Cash Offer
Step 1: Use Offerpad’s online form to enter your property details into the platform and receive your initial cash offer.
Step 2: Accept the initial offer and sign the digital contract to proceed with the process – or simply walk away.
Step 3: Set an appointment for a third-party home inspection. The inspector will assess your home and list needed repairs.
Step 4: Receive an adjusted offer from Offerpad and choose to pay repair credits directly, have the repairs completed, or choose not to repair (Offerpad will reassess your home and decide to cancel or change the offer).
Step 5: Close on your home within the flexible 8-90 day window and 3-day grace period after closing. Or, you can cancel the contract and pay a 1% cancellation fee.
Selling on-market
Offerpad also has a realtor service for customers who could make more on the open market (in a 60-day selling window). This process follows the traditional selling methods and includes the standard 5.5-6% realtor commissions.
But you do have some added bonuses when selling with Offerpad.
Bonus 1: Customers who go to the open market with the iBuyer have a cash offer in their back pocket if the home doesn’t sell in time or if they choose to take their home off the market.
Bonus 2: Offerpad has a cash advance program to cover repairs before going to market. This means you can get your home market-ready without having to front the money yourself (and then potentially sell at a higher price point).
Offerpad reviews: The bottom line
Offerpad allows homeowners to sell for cash upfront or sell on the open market to maximize their profits. The iBuyer also has nationwide coverage and includes perks like:
- Flexible closing dates
- Local move assistance
- A three-day grace period after closing
However, more recent Offerpad reviews indicate that the company’s service quality may be tapering off.
To get the most money for your sale with the best service possible, you should explore multiple options before working with the iBuyer.
To compare multiple cash offers — and get a realtor’s opinion — without the legwork, consider Clever Offers. Clever Offers is an online matching service that connects you with highly reviewed home investors in your area.
And it matches you with a local realtor so you can see how cash offers stack up against listing your home on the open market.
Enter your home’s information to see how much you can make with Clever Offers today!