Offerpad reviews show a mix of praise for its convenience and criticism for its fees and service quality. Offerpad is one of the nation’s largest cash home buyers, known for making fast, tech-driven offers that let you skip repairs, showings, and uncertainty.
Homeowners can choose between two selling options:
- List with an Offerpad agent: Try the open market while keeping a backup cash offer in hand.
- Instant cash offer: Sell quickly and close in as little as 10 days.
Many Offerpad reviews highlight helpful perks like flexible closing dates, free local moving assistance, and a three-day post-closing grace period. However, sellers also report drawbacks — including 5% service fee for cash offers and 6% commission for on-market sales — which can eat into your profit.
If you’re considering selling to Offerpad, compare multiple cash offers first. You may find another buyer willing to pay more for your home while still offering a fast, hassle-free sale.
💡 Tip: With Clever Offers, you can compare offers from vetted local and national cash buyers — plus get guidance from a licensed real estate professional — all for free and with no obligation. See who’ll pay the most for your home today.
🔎Offerpad summary
Overall rating: ⭐ 3.7/5 (1000+ reviews)
Pros
- Two flexible selling options (cash or list with Offerpad)
- Quick closings — as fast as 10 days
- Free local moving service in select markets
Cons
- Offers often below market value
- 5% service fee cuts into profit
- Repair costs can be higher than expected
Key themes in customer reviews
👍 Smooth process & friendly staff. Customers say Offerpad is easy to work with.
👍 Speed & convenience. Quick offers and fast closings praised by busy sellers.
👎 Low offers. Many report cash offers ~10–30% below market value.
👎 Contract cancellations. Missed appointments and delays in receiving offers.
Company details
- Trading status: Publicly traded (NYSE: OPAD)[1]
- Financials: Reported $918.8 million gross profit in 2024.
- Coverage: Available in 1,700+ U.S. cities nationwide[2]
Offerpad reviews
| Source | Customer rating |
|---|---|
| Better Business Bureau | 1.74/5 (34 reviews) |
| 4.4/5 (516 reviews) | |
| Trustpilot | 3.2/5 (208 reviews) |
| Overall rating (weighted average) | 3.9/5 (758 reviews) |
Note: Rating and review counts are accurate as of the time of publication on Oct. 23, 2025, and are subject to change; Offerpad has Google reviews in several major cities, which are not reflected in our rating and review count.
While Offerpad is a well-established iBuyer and had an excellent reputation in the past, more recent online reviews could indicate a decline in customer service. Offerpad has an overall rating of 3.9/5 from over 700 reviews across three online platforms.
Customers who have had good experiences praise Offerpad for its smooth and efficient process. At the same time, less-than-pleased reviewers ding the iBuyer for its lack of responsiveness and lower-than-market-value offers.
✅ 'So easy to work with'
Happy customers compliment Offerpad on how easy it is to sell with the iBuyer. From realtor support to closing speed, Offerpad provides excellent service, according to several recent reviews:
Sonja is a great realtor who knows the market very well and does lots of sales. I had a "challenging" house to sell which I had tried to sell several times with no luck. She gave me good advice and got it sold quickly. I plan to work with her again.
Working with Sonja was the best decision I made. She made sure I was informed throughout the entire process. I look forward to working with her again in the future for any buying or selling needs!
✅ 'Fastest I've ever been able to move'
Some reviewers praise Offerpad's speed and convenience, saying the process was surprisingly quick and painless.
First, I would like to state that this was the fastest I've ever been able to move and get the ball rolling. They are on point! We literally closed on our house in 10 days from when I signed up with the Offerpad website. David H*** was a tremendous help and always answered my 1,000 questions in such a respectful way and emailed me with all the updates as quickly as possible...
Overall we had a great experience with Offerpad. If you are on a short time table to sell your house within 30 - 45 days or so, then Offerpad may be for you. No showings or open house was very helpful for us to concentrate on selling...
❌ 'Offer well below market value'
Recent customers feel Offerpad could make better cash offers. Multiple reviewers comment on lowball offers that are well below fair market value.
Just started in the process of selling our home in Melissa, TX. I am a Certified Appraiser for 24 years in TX and the offer we received was SLOPPY research and from some of these reviews finding out that this is a joke! I think some of the other good reviews posted are most likely "Fake". Their offer was disappointing and WAY-WAY below what is reflected in our market!
Talk about a low-ball offer. They found the lowest priced house that had been sold lately not even in my neighborhood "but" within 5 miles and compared it to that one. I drove by that neighborhood and it was nothing compared to mine. The houses in my subdivision were going for over almost 100k than what they offered.
❌ 'Cancelled with no explanation'
Several reviewers expressed disappointment and confusion over the cancellation of the offer on their property after just a few days of receiving it.
I had contract to sell my home to Offerpad. Got as far as inspection completed, then 2 days later Offerpad cancelled with no explanation on the addendum to contract they sent via email cancelling. I called and was told the document was sent prematurely, as I was suppose to get a phone call first. Was told cancelling due to house projects and market value .They never sent the inspection report or discussed one thing on the report...
Who Offerpad works best for
Offerpad’s ideal cash offer customers are homeowners who need a quick sale and want to avoid the hassle of:
- Fixing their homes before going to market
- Listing on the open market and facilitating showings
- The stressful negotiation and closing process
The company may also work well for sellers who know they can make more on the open market but who want the safety net of a cash offer if their home doesn’t sell quickly.
Offerpad also has strict purchase criteria for their homes. You may not fit the iBuyer’s home requirements if your home:
- Is outside of its service areas
- Is manufactured, prefabricated, or mobile
- Has significant foundational or structural issues
- Was built before 1950
- Sits on a lot larger than 2 acres
- Is valued higher than $1 million
- Does not have clear ownership
- Is not vacant by the closing date (within the three-day grace period)
If your home doesn’t meet these criteria — but you still want a quick selling process — you may want to look into another iBuyer or cash-for-homes competitor.
Clever Offers makes cash sales even easier by matching customers with the top cash buyers in their area. Customers also match with a local realtor to compare how their home will sell on the open market vs. a cash sale. Fill out the online form today to get started!
Offerpad pros and cons
Pros
- Quick closing window
- 3-day grace period on closing
- Option to list on-market
Cons
- Below market offers
- Hefty repair deductions
- Communication issues
Offerpad reviews reveal a clear tradeoff between speed and value. The company shines for homeowners who prioritize convenience and flexibility — but those same perks come at a cost. Many recent reviews praise Offerpad’s smooth process and communication, while negative feedback centers on below-market offers, steep repair deductions, and inconsistent follow-up during negotiations.
Low-commission alternatives to Offerpad
| Company | Time to Close | Offer Quality | Avg. customer rating |
|---|---|---|---|
| Clever Offers | Varies | Above average | 5.0/5 (3,600+) |
| Offerpad | 8-90 days | Average | 3.7/5 (1,000+) |
| Opendoor | 8-90 days | Average | 4.0.5/5 (2,700+) |
| HomeLight | 10-30 days | Average | 4.4/5 (1,200+) |
| HomeVestors | 21 days | Average | 4.6/5 (2,300+) |
Offerpad’s selling perks and the option to sell on the open market with a safety net may work for some sellers. However, some competitors may have better offers — or provide better service for less — than the iBuyer.
Another iBuyer to consider instead of Offerpad is Opendoor. While Opendoor’s services have similar service fees, the company has better customer reviews and is known for competitive cash offers.
If you want a quick cash offer and to spend less on fees, try Clever Offers.
Clever Offers matches you with your area's top real estate investors (and national iBuyers) to help you compare offers and make the best decision possible. Getting started is as simple as taking a quick quiz.
For those who are thinking about taking their home to the open market, Clever Real Estate is another excellent choice. Clever matches you with top agents from respected brokerages like ReMax and Century 21 at a low 1.5% interest rate.
Offerpad: How it works
Cash Offer
Step 1: Use Offerpad’s online form to enter your property details into the platform and receive your initial cash offer.
Step 2: Accept the initial offer and sign the digital contract to proceed with the process – or simply walk away.
Step 3: Set an appointment for a third-party home inspection. The inspector will assess your home and list needed repairs.
Step 4: Receive an adjusted offer from Offerpad and choose to pay repair credits directly, have the repairs completed, or choose not to repair (Offerpad will reassess your home and decide to cancel or change the offer).
Step 5: Close on your home within the flexible 8-90 day window and 3-day grace period after closing. Or, you can cancel the contract and pay a 1% cancellation fee.
Selling on-market
Offerpad also has a realtor service for customers who could make more on the open market (in a 60-day selling window). This process follows the traditional selling methods and includes the standard 5.5-6% realtor commissions.
But you do have some added bonuses when selling with Offerpad.
Bonus 1: Customers who go to the open market with the iBuyer have a cash offer in their back pocket if the home doesn’t sell in time or if they choose to take their home off the market.
Bonus 2: Offerpad has a cash advance program to cover repairs before going to market. This means you can get your home market-ready without having to front the money yourself (and then potentially sell at a higher price point).
Offerpad reviews: The bottom line
Offerpad delivers on its promise of speed and simplicity, but at a potential cost to your bottom line. While it’s ideal for sellers who need to move quickly or want to avoid the stress of showings and repairs, recent Offerpad reviews suggest declining service quality and lower-than-expected offers in many markets.
If you’re considering selling to Offerpad, don’t settle for the first cash bid. Comparing multiple offers can help you uncover thousands more for your home — often with similar convenience and closing speed.
⚡ Use Clever Offers to instantly compare real cash offers from trusted buyers near you. It’s 100% free, with no pressure to sell — and you’ll get professional guidance to ensure you walk away with top dollar for your home. Get started today!
